Personal Data Protection Notice

At Optimas, we attach importance to protecting the personal data of our customers, potential customers, business partners, suppliers, job applicants, visitors and users who contact us through our website. Personal data is processed in accordance with applicable data protection principles, for specific and legitimate purposes, only to the extent necessary and through appropriate security measures.

Personal Data That May Be Processed

Depending on the nature of the relationship established with Optimas, personal data such as name, surname, telephone number, e-mail address, company and position information, communication records, quotation and request details, product or service-related information and technical data such as IP address, device, browser and connection information may be processed.

Purposes of Processing Personal Data

Personal data may be processed for purposes including responding to communication requests, providing information about our products and services, preparing and managing quotation processes, carrying out sales and after-sales services, providing technical support, managing customer and supplier relationships, performing contractual processes, carrying out financial and administrative operations and complying with applicable legal obligations.

Necessary data may also be processed to improve service quality, enhance user experience, maintain website security, protect information systems and improve the efficiency of our corporate processes.

Methods of Collecting Personal Data

Personal data may be collected electronically or physically through contact and request forms available on our website, e-mail communications, telephone calls, face-to-face meetings, quotation and contractual processes, job applications and similar communication channels. Certain technical information may also be generated automatically by our systems during use of the website.

Transfer of Personal Data

Where necessary for the performance of relevant business processes, personal data may be shared on a limited basis with service providers, technical infrastructure providers, consultants, business partners and public authorities legally authorized to request such information. Data transfers are carried out with due consideration to necessity, relevance and information security principles.

Storage and Security of Personal Data

Personal data is retained for the period required by the purposes for which it is processed or for the retention periods prescribed under applicable legislation. Appropriate technical and administrative measures are implemented to protect personal data against unauthorized access, loss, alteration, disclosure or misuse.

Rights of Data Subjects

Data subjects may exercise the rights granted under applicable legislation, including requesting information about whether their personal data is processed, obtaining information regarding processed data, learning the purposes of processing and requesting the correction of inaccurate or incomplete personal data.

Applications and Contact

Questions, requests or applications regarding the processing of your personal data and the exercise of your applicable rights may be submitted to Optimas through the communication channels provided on our website. Applications will be evaluated according to their nature and applicable legislation, and the necessary procedures will be carried out accordingly.